Microsoft 365

Helping organisations with their information management and data challenges.

Breadcrumb Digital helps organisations get real, measurable value from Microsoft 365 – improving communication, collaboration, compliance and productivity across SharePoint, Teams, OneDrive, Power Platform and Copilot.

No matter if we are working as part of an organisation-wide digital transformation, on a discrete and defined piece of work, or on a challenge not yet fully defined, we have a long track record of pragmatic, governance‑led delivery that puts business outcomes first.

Need help getting started in Microsoft 365?

Microsoft 365 has a suite of 30+ professional tools for organisations of all sizes.

Many clients are unsure how to best use the wide range of tools in Microsoft 365. We work with them to create a clear, practical plan that links the platform’s capabilities to their organisational needs and gives them the confidence to move forward.

Find out how we can help.

What we do with Microsoft 365

Information management and governance

We design the foundations that make Microsoft 365 dependable at scale: information architecture, metadata, permissions, lifecycle and records.

Our expertise covers Microsoft 365 audits and assessments, strategy, governance, document and records management, compliance, information protection (DLP), training and adoption.

Intranets and employee experience

From discovery to launch, we deliver modern SharePoint intranets using out‑of‑the‑box features, clear information architecture and sustainable governance.

We keep it simple where possible, and leverage stakeholder co‑design to ensure content is findable, maintainable and aligned to your brand.

SharePoint, Teams, OneDrive and collaboration readiness

We align site structures and Teams workspaces, configure search and navigation, and set practical governance to reduce oversharing and access drift. We also provide tenant health checks and ongoing governance programs using partner tools where appropriate.

Power Platform (Power Apps, Power Automate, Power BI)

We build modern business applications, approvals, automations and reporting that integrate natively with Microsoft 365. We are particularly experienced at delivering line‑of‑business apps, structured digital forms, workflow design, reporting pipelines and analytics within the Microsoft ecosystem.

Copilot readiness & AI enablement

Copilot’s impact depends on content quality and access boundaries. We help clients get Copilot‑ready by restructuring repositories, fixing permissions, and establishing metadata and governance so CoPilot can surface accurate, safe results.

How we deliver projects

Discovery and alignment

We deliver workshops, environment assessments and stakeholder engagement activities to clarify objectives, identify constraints and agree measures of success.

Minimal Viable Product (MVP) first, then iterate

We deliver essential capabilities quickly, validate with real users, then refine. This reduces risk, accelerates adoption and directs budget toward proven value.

Governance by design

We embed governance into architecture, content, permissions and workflows – upskilling key internal roles and establishing operating procedures so solutions remain reliable and auditable.

Adoption and capability uplift

Our training, coaching and clear collateral ensures internal resources can own day‑to‑day operations. We favour integrated delivery teams so decisions are informed and outcomes durable.

Where Microsoft 365 fits in your landscape

Great outcomes come from using the right Microsoft 365 tool for the job and connecting them in a way that feels simple and intuitive for your users:

  • SharePoint & OneDrive for structured content, documents and records
  • Teams for collaboration, channels and communications
  • Power Platform for apps, automation and insights connected to your data
  • Copilot for AI‑assisted productivity, effective only when information architecture and governance are right.

We can help you choose the right product for each process, then connect them so data flows cleanly and users have a consistent, intuitive experience.

Why organisations choose Breadcrumb Digital

Our clients choose us for our experience, our clarity and our commitment to delivering Microsoft 365 solutions that genuinely make work better.

  • Proven Microsoft 365 capability, backed by certified specialists and long‑standing government and enterprise engagements.
  • Pragmatic, transparent delivery with clear assumptions, responsibilities, effort estimates and rate cards.
  • Outcome‑focused approach that balances governance, usability and maintainability.

 

    Typical engagement pathways

    Microsoft 365 assessment

    Conduct baseline audit of information architecture, permissions, content, and tenant configuration with prioritised recommendations and roadmap.

    Intranet discovery

    Facilitate stakeholder and user workshops, interviews and surveys to develop recommendations on features, content, search, governance, and more.

    Power Platform enablement

    Identify automation opportunities, deliver apps/workflows, and wire reporting to Power BI.

    Copilot readiness

    Restructure repositories, fix access boundaries, align metadata and search, and establish responsible‑use guidance.

    Managed governance

    Provide recurring health checks, cleanup and optimisation, and actionable reporting to keep tenants safe and efficient.

    Our Microsoft 365 capabilities

    Strategy, advisory & discovery
    • Advice and consulting
    • Business process analysis
    • Requirements gathering
    • Current state & legacy system analysis
    Solution design
    • User experience design
    • Workflow design
    • Model driven and Canvas app design
    • Data modelling and reporting design
    Build & delivery
    • Power Apps development
    • Power Automate workflow development
    • Power BI reporting and analytics
    • System integration
    Z
    Governance, quality & platform management
    • Governance models & implementation

    • Permission models

    • Platform administration

    • Change management processes

    Life cycle support & capability uplift
    • End to end delivery

    • Solution support

    • Solution documentation

    • End-user training

    • Power user training

    • Administration upskilling

    Let’s put Microsoft 365 to work for you

    Planning an intranet, modernising collaboration, automating processes, or elevating your reporting? Breadcrumb Digital can help you design Microsoft 365 solutions that are secure, usable and built to evolve.

    Contact us today to start the conversation.